Shipping policy
Shipping Policy
At Pro Botanical, every item is made just for you! That means production and delivery times may vary slightly—but we’re committed to getting your order to you as smoothly and quickly as possible.
🛠️ Order Production
All our products are made-to-order, so please allow 3–5 business days for us to create and prepare your item before it ships.
🚚 Shipping Times
Estimated Delivery = Production Time + Shipping Time
| Region | Shipping Time (after production) |
|---|---|
| USA | 3–4 business days (standard) |
| Canada | 3–5 business days (standard/DDP) |
| Europe | 5–10 business days |
| Rest of World | 7–20 business days |
Please note: shipping times may vary based on location, customs, and local delivery conditions.
Shipping Costs
Shipping rates are calculated at checkout based on your location and the type of products in your order. We offer flat rate shipping on most items, and in some cases, products may ship separately (for example: hats, mugs, and posters).
Order Tracking
Once your order is shipped, you'll receive a tracking link by email so you can follow its journey to your doorstep.
International Shipping & Customs
We ship worldwide! However, please note:
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Some countries may charge customs or import taxes, which are the responsibility of the buyer.
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We do not currently ship to certain restricted countries due to legal or logistical limitations.
Delays & Delivery Issues
If your order hasn’t arrived within 7 business days after the estimated delivery date, please reach out to us at probotanicalshop@gmail.com and we’ll be happy to help.